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Showing posts from April, 2020

How To Send Bulk SMS To Canada?

Sending SMS to Canada is an easy and simple task. Not only Canada you can send SMS to any other country and you can reach your target audience. You need to contact your SMS service vendor that can provide you an International SMS service package. Here I am explaining to you a simple process of sending SMS to Canada. Step 1 Login to your account. Step 2 Purchase an international SMS package from your SMS service vendor. Step 3 Create a sender Id and get approved. Step 4 Upload your customer database. Step 5 Now, create your message you want to send to your audience. Step 6 Get a full report for SMS messages sent. Tag-   Bulk SMS ,  Bulk SMS Technology  

Why WhatsApp Business API Is Great For Your Business

Customers live in a world of options and choices. For businesses to make a difference, they have to stay engaged with the customers round the clock, wherever they may be through different stages of their customer journey. To do this, you need a communications partner that can help you stay in touch with your customers reliably across the globe. WhatsApp Business API is designed for larger companies to establish their business presence on WhatsApp. Since it is an API, there is no front end interface provided and no app. The idea is businesses take the WhatsApp API endpoint and integrate it into their business software. Important Benefits of WhatsApp Business API: Rich Media messaging using WhatsApp Notify: Send out Notifications, alerts, and reminders. Communicate: Converse with customers, respond, and communicate. Support: Help customers with "How to" questions. Ubiquitous messaging with SMS Send more than just 160 characters in any language. Send S

Top Features of Bulk SMS Technology

The campaign of Bulk SMS, which is mostly known as mobile marketing, has become the most effective mode for businesses to market their products and services using the technology of mobile phones. SMS refers to the technology of Short Messaging Service. Earlier bulk SMS had a negative impact because companies used cold database and began spamming to customers. But this scenario has changed. Nowadays, there are a broad set of guidelines stipulated by network providers, which have to be followed by senders of bulk short messages. With this, bulk SMS marketing has evolved into an effective tool for marketing. Seek Permission Prior to sending bulk messages in India, you must make sure that clients or customers have agreed to receive messages from you. This can be done by a keyword opt-in or a web-opt-in facility. You can build a reliable bulk SMS database by acquiring permission from your customers. But to do this, you must make this easy for customers to join in your messagi

WhatsApp Business API & Its Advantages

With more than 1 billion active users surely each one from the young generation is on WhatsApp. Time has come to unlock new ways of customer communication. WhatsApp has wide acceptance as a secure, private, and direct way of communication, naturally many establishments are exploring the new way of communication with their customers. Many companies are inclined to have a WhatsApp based customer Support center to cater to the needs of their customers. Some even go a few steps further to get a Customized WhatsApp Bot replying to their customer's standard queries. Various use cases can be developed around WhatsApp API to integrate with CRM. Like Sending status Updates.(workflow update on whatsApp), Sending Ticket Status on WhatsApp and resolution (Customer Support and Ticketing on whatsApp) , Greeting newly generated leads, Creating new leads on receipt of whatsapp message. (Lead nurturing on whatsApp) , Sending Birthday wishes (Customer Satisfaction on whatsApp), Sending f

Advantages of Bulk SMS Technology

The World of Communication and fast-moving business through web and internet it becomes very necessary to save time for marketing and promotion of your products and business. So there is an easy solution for all the entrepreneurs to promote their new products over the market with the help of Bulk SMS Technology. In this time of fast and accurate communication, people want to deliver a message in a discrete manner. Sending instant messages is in vogue and several SMS messengers are now gaining popularity. Bulk SMS messaging is the only medium that enables instantaneous SMS text notification to a targeted group of people that may up to thousands or lacks. But when it has to send in the group in large numbers we call it Bulk SMS Service. Advantages of Bulk SMS Technology: 1. An effective method of direct communication across all cellular networks. 2. Send messages from your personal computer at home. 3. Easy to use online desktop application 4. The system allows f

Why is the WhatsApp Business API Service booming so fast?

We are living in a world where it is cut-throat competition among everyone in their respective fields. To survive in the market it is important to understand the needs of the customers and keep them satisfied over the period of time so that the business can be sustained in the long term. Connectivity is the most important link between the customer and the business. With this, the customer is continuously being aware of the latest offers and discounts which are there. WhatsApp Business API gives you a simple and reliable way to reach your users directly in the WhatsApp application. Meet your users where they are: on WhatsApp Users increasingly want to talk to businesses the same way they talk with their friends and family. That’s why businesses all over the world have turned to message to send proactive notifications, verification codes, and use it as a channel for customer support. In more than 180 countries and especially across South East Asia, WhatsApp is the mes

How Bulk SMS Technology Works

The phone is the easiest and most effective way of reaching out to your customers. Since individual calling can get expensive, bulk SMSing, particularly in Dubai, is a more cost-effective and efficient way of staying in touch with your customers. Bulk SMS is especially helpful if you wish to keep your customers informed about product updates, announcements and new launches. Bulk SMS engages modern technology and can be used with little human intervention. That makes it quite efficient. A server using Application Programming Interface (API), or a desktop using Web SMS interface can be used to send bulk SMS. API vs Web SMS Available as HTTP (Hypertext Transfer Protocol) or HTTPS (HTTP secure), an API connects a website or application with an SMS gateway. SMS gateways are telecommunication channels that are used for sending and receiving Short Message Service (SMS). Web browsers facilitate Web SMS services. Web SMS users prefer to receive 'long numbers' whic

How You Can Boost Your Retail Business With Short Code SMS

Short code SMS service offers you with small 5 or 6 digit numbers that are easy to read as well as remember. These numbers are meant to be used nationwide. Short Code SMS is considered as a way to increase the generation of leads for your business by getting detailed information about the customers. The shortcode SMS service also provides you with the chance to establish proper 2-way communication with your customers. You can easily receive messages from your clientele directly on your online inbox with all the real-time information like mobile number, time and date for every keyword as well as sub-keyword. Most importantly, you will have full control over the process of replying to every sub-keyword or keyword. You can also send an auto-reply to your customers upon receiving the messages. Where can we use Short Code services? 1) Online Retail- Shortcode messages can be used for online retail services to drive up customer engagement. Promote your products and inform t

How Does the IVR Work?

Having your own Interactive Voice Response (IVR) system has become a prime necessity in today’s competitive business scenario. Not only it gives your business an edge, but it also reflects that providing quality customer service is your top priority. But to utilize this service to the best of its abilities you need to be fully aware of what it offers and how you can integrate its capabilities into your business. Below is a detailed description of what is IVR, how it works and why should your business adopt this solution in your business. What is IVR? IVR in simple terms is a technology that automates the telephony system. It responds to the incoming calls automatically and interacts with the callers through automated voice messages. This communication takes place with the help of numeric inputs entered by the caller. How does IVR System Work? When a customer calls on the business phone number, IVR system greets the caller by playing an automated welcome this g

How To Get A Toll-Free Number For Your Business?

Feedback is one of the best ways for any business to know if their customers are happy or not. Both customer reviews and customer feedback are important for the company to measure its profits. Going to the customer service department is one of the easiest ways to know and keep a track of customer feedback. The customer service department handles all the calls that the company receives. They not only answer the call but also solve the quarries. A toll-free number is a number that starts with 1-800. It looks different from any ordinary number, making its identification easy. As the name says toll-free, it means whenever a caller calls the number provided by the service provider he does not have to pay for the call. The company pays on the behalf of the caller, making the call free for them. So, now that you know what is a toll-free number let’s see how to get a toll-free number? One has to follow these 5 easy steps to know how to get a toll-free number. 1) First, regi

Why Your Business Needs A Good Missed Call Number Service

Missed Call services are one of the most effective methods of lead generation as it involves minimal efforts and virtually no costs on the part of the customer. Be it for generating leads or collecting customer feedback, integrating missed call services with marketing campaigns offers time-tested efficiency.  It also enables businesses to conduct polls and surveys for market research, leading to better ROI, and higher customer satisfaction. Moreover, it makes handling start-stop of services a breeze, both for the customers and the company. Web-based missed call services generate analytics data, record alerts, and works with other IVR services to send automated acknowledgment SMS to the callers. FEATURES OF MISSED CALL SERVICES 1) Unlimited Call Reporting– Easy integration with other database tools facilitates in-depth filtration and mining of data such as call time, response time, throughput performance, and more. 2) Zero Cost to Callers - Zero cost for callers and the pr

How does Bulk SMS Work?

Bulk SMS is the best way to promote your business and as well as helps to boost their sales. Promotional campaigns are the best method to handle any promotion or exposure is by Bulk SMS. Here is the five functional units of bulk sms. Users SMS API SMS Gateways Operators Recipients Users They are the beneficiaries of bulk SMS services who use bulk SMS to promote their business, to generate leads, sending informative messages, etc. Users use an SMS gateway to send messages or to view message delivery reports, etc. SMS API An API stands for Application Programming Interface. An SMS API is a well-defined software interface that enables code to send short messages via an SMS Gateway. Gateway Providers/Aggregators An SMS gateway allows users to send Short Message Service (SMS) to operators. They have tie-ups with telecom operators, build user-friendly interfaces and offer as services to their clients. Operators Operators (like Airtel, Vodafone, Ide